Kalaya Return Policy

A Synergistic Blend
of Science & Nature

Return Policy

At Kalaya™ Health & Beauty Products,
we are confident you will be 100% satisfied with your purchase. However, we stand behind our satisfaction guarantee
& 30 day money back guarantee should you be unhappy with a product.

To Return a package, you must first call Customer Care toll-free to obtain a RETURN AUTHORIZATION NUMBER:
1-888-829-7165

Please send returned items to:
Avaria Health & Beauty Corp.
A1/A2-550 Parkside Dr.
Waterloo, ON N2L 5V4
Canada

We will not refund items without an issued authorization number.

Kalaya™ Health & Beauty Products will promptly issue a refund under the following conditions:

Products must be purchased from the Kalaya™ website. If you purchased a Kalaya™ product from the Shopping Channel or a retail outlet you must return the product to where you purchased it from.
Products must be returned within 30 days of purchase.
Products must not be over used and the packaging must not be damaged in any way.
Avaria Health & Beauty Corp. is not responsible for damages incurred during shipping.
A copy of the purchase receipt and reason for return must be included with your returned product(s).
Original shipping & handling charges are non-refundable, and cannot be returned.
Avaria Health & Beauty Corp. is will not pay for return shipping charges.
Returns sent by courier will not be accepted. Parcels must be sent by mail.
Please allow up to 30 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.
Returned items are normally credited in the original form of payment.

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